In most cases, we prefer that you contact us for technical support by e-mail before telephoning. This makes it much easier in cases where exact spelling is necessary (eg. for file names, URLs, etc.) and ensures that we have a record of everything in case the problem needs to be assigned to another member of our technical staff. Our staff work on answering e-mail 24 hours a day.

Please e-mail your support requests at [email protected].

Support request form